June 15, 2023

The 3 client onboarding mistakes keeping you stuck

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The 3 client onboarding mistakes keeping you stuck

Feel like you’re onboarding needs a little tune up? If you’re a creative, chances are your onboarding process is manual, inconsistent, and causing issues with clients who don’t understand your boundaries or expectations.

In short, when you don’t have a streamlined onboarding process, client delivery becomes stressful, reactive and clunky experience.

When your onboarding is clear, repeatable and automated, you can focus on the important areas of your business, spend less time putting out fires AND deliver a beautiful experience that your clients RAVE about.

In this Quick Win episode, you’ll learn

  • The 3 BIG mistakes that most creatives make in their client onboarding
  • Why you need to focus on onboarding to boost sales and retention
  • The 5 strategies to help you streamline your onboarding

Want to level up further? Download The Onboarding Blueprint worksheets that accompany this episode

https://pages.laurahiggins.com/onboarding-blueprint

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